At Fluxxmart, we believe in bringing quality products right to your doorstep, with a delivery process that’s as seamless as your shopping experience. To ensure your orders arrive safely and promptly, we’ve partnered with Shipway – a renowned logistics provider known for secure and reliable delivery services. Here’s everything you need to know about how we deliver excellence from our platform to you.
From the moment you place your order, our team and Shipway get to work on making sure it’s handled with care. Each item, whether it’s a delicate garment, a premium electronic device, or everyday essentials, goes through a meticulous packing and dispatch process. Thanks to our trusted partnership with Shipway, we are able to streamline logistics and provide timely, dependable deliveries across India.
When you select a product, you’ll notice an estimated delivery timeframe on the checkout page. This estimate takes into account the item’s origin, the vendor’s location, and your delivery address. We aim to meet or beat these timelines, but please note that some factors, such as holidays, high-demand periods, or unexpected disruptions, may occasionally affect delivery schedules. Rest assured, if there’s any delay, we’ll keep you in the loop with real-time updates.
The moment your order is dispatched, you’ll receive a tracking link via email or SMS. By clicking on this link, you can see the live status of your order at any time. You can also visit the “My Orders” section of your Fluxxmart account to keep an eye on your delivery’s journey. With Shipway’s advanced tracking systems, staying updated on your order’s progress has never been easier.
Shipping fees vary depending on the product size, weight, and delivery location. We work with our vendors to keep these costs as low as possible. You’ll be able to view any shipping charges during the checkout process, so there are no surprises.
Our goal is to connect small businesses with customers all across India, including remote and rural areas. Thanks to Shipway’s extensive network, we’re able to reach a wide array of locations. If any restrictions apply to a specific location, you’ll see this information at checkout. Our delivery network is expanding all the time, and we’re committed to covering more ground so you can shop from wherever you are.
For added convenience and safety, we offer contactless delivery. Just let us know your preference during checkout, and our delivery partners will ensure your package is left securely at your doorstep, with minimal interaction.
While we strive for perfection in every delivery, we understand that sometimes things don’t go as planned. If your package arrives damaged or if an item is missing, please let us know within 24 hours. Contact Fluxxmart customer support, and our team will work with the vendor and Shipway to resolve the issue quickly and fairly.
We’re dedicated to customer satisfaction, and that extends to handling returns as smoothly as possible. Some items may be eligible for returns, depending on the product type and the vendor’s policy. Check the product page for specific return details. If you’re eligible for a return, we’ll guide you through the process, and your refund will be issued once the product is received and inspected.
Got questions about your order, tracking, or any delivery-related issues? Our customer support team is here to make sure your experience is smooth from start to finish. Don’t hesitate to reach out, and we’ll be happy to assist you.
We appreciate your trust in Fluxxmart, and we’re committed to delivering more than just products – we deliver experiences. With Shipway by our side, we look forward to providing you with a shopping journey that’s easy, reliable, and centered around your convenience.